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Frequently Asked Questions

General Questions....

Q1. What are some different applications for your stained glass art?

Q2. Are the stained glass windows just for hanging in an existing window?

Q3. Can you make a stained glass window according to my specific needs, such as size, color, or pattern?

Q4. How long do custom orders usually take to create and ship?

Q5. How much do you charge per square foot, on average?

Q6. How do I receive a FAST QUOTE for my particular project?

Q6a. What if my shipment arrives damaged?

Q7. What forms of payment do you accept?

Q8. Where can I see a palette of colors from which to choose?

Q9. How do I measure my existing window, door, cabinet, etc. for the stained glass window or insert I will be purchasing?

Q10. Do you sell your patterns for personal projects?

Q11. What does vinyl lettering look like within a stained glass window?(Ideal when applying text to smaller areas)

Q12. What are the difference between opaque (non-transparent) glass and transparent Waterglass?

Window construction related questions....

Q13. How are stained glass windows actually made?

Q14. Can a stained glass window be installed within a fixed vinyl frame or in an existing window sill?

Q15. Can you insulate, triple glaze, or seal the stained glass window within two pieces of tempered glass for extra insulation, protection, acoustical reduction and to meet city codes?

Q16. Can you make windows with odd shapes, such as octagons, arches, trapezoids, or ovals?

Q17. What is tempered glass?

Q18. How thick is the stained glass window?

Q19. Can you make stained glass windows with a wood frame?

Q20. What is the metal brace bar on the back of the window?

Q21. What are my camming options & cost for my window?


Q1. What are some different applications for your stained glass art?

       

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Q2. How & where do you ship your stained glass windows?

We ship worldwide using FedEx and Yellow Freight.

Stained Glass Window W062     Stained Glass Window W062

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Q3. Can you make a stained glass window according to my specific needs, such as size, shape, or pattern?

Yes, we can make you a completely original window according to your needs, or we can alter one of the patterns displayed on our website to meet your specific size and color needs. YOUR IMAGINATION IS THE LIMIT!

The pictures below show how we can manipulate a pattern's color, size, or even shape and still carry the pattern's original design.

     

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Q4. How long do custom orders usually take to create and ship?

Most jobs are completed within 4 weeks (or less). Large windows or orders for multiple windows may take slightly longer.

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Q5. How much do you charge per square foot, on average?

We generally charge from $70 to $90 for each square foot of glass within your window. Windows that are less than 4 square feet will cost slightly more. Also, very intricate patterns may cost slightly more and will be quoted on a job-by-job basis.

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Q6. How do I receive a FAST QUOTE for my particular project?

Simply click and fill out his short and easy form.

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Q6a. What if my shipment arrives damaged?

In the rare event that a shipment has arrived damaged, the damage must be reported to StainedGlassWindows.com within 72 hours of the shipments delivery date. Any damage reported within 72 hours of delivery will be taken care of by way of shipment pick-up, repair and return to the original shipping address.

Another option would be to have the window repaired locally in your area with no repair cost passed to the customer. However, it is the sole decision of StainedGlassWindows.com to have it fixed locally or sent back to us for a quick repair.

Our decision to pick up the window for repair in our studio or a local repair in your area will be based on the extent of the damage to your window and the resources we can find within your area to fix it. In either case, we will pick up the shipping and repair costs associated with getting your panel fixed and as good as new, that is our personal promise!

Shipments that are returned to us without a valid "return merchandise code" will not be accepted.

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Q7. What forms of payment do you accept?

We accept Visa, MasterCard, checks, and money orders. We also accept PayPal payments. (Please e-mail jiveglass@aol.com for more information about payments.)

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Q8. Where can I see a palate of colors from which to choose?

Click the image below to see available colors.

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Q9. How do I measure my existing window, door, cabinet, etc. for the stained glass window or insert I will be purchasing?

You will use slightly different methods depending on whether you are measuring traditional- or odd-shaped window.

Traditional-shaped window (square, rectangular, circular):

When measuring a traditional square or rectangular window, please keep in mind that all windows are not perfectly straight even though they appear to be. So it is necessary to measure the window frame from at least two different of places from the horizontal & vertical positions to see if there are any variations in measurements.

When measuring traditional square or rectangular shaped windows, simply use a measuring tape to obtain the accurate measurements needed. Since most people simply press the stained glass art to their existing windows, it is necessary to leave a little room for play. (For example, for a 30" x 30" window frame, the stained glass should be made to order at 29.5" x 29.5" and NOT the exact size of the opening.) Once in place it can easily be held in place by a wood trim, which gives it an installed look, or with mirror clips.

Odd-shaped windows (trapezoids, octagons, arched, etc.):

To make a custom-sized stained glass window we will need a paper template to ensure that the window will fit correctly when you receive it. To make a template, use a piece of cardboard, or even newspaper, to get the accurate measurement for your odd-shaped window. Once again, be sure to leave a 1/4-inch gap on all sides.

Click on the images below for clues on how to do this.

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Q10. Do you sell your patterns for personal projects?

We only model our windows after these patterns and do not sell them. You may print or draw the patterns, or trace and resize them, but we simply do not have the manpower to fulfill requests for the patterns.

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Q11. What does vinyl lettering look like within a stained glass window? (Ideal when applying text to smaller areas)

 

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Q12. What are the difference between opaque (non-transparent) glass and transparent Waterglass?

Opaque colored and clear textured glasses is the type of glass that will give you privacy

If you note in the picture above that the opaque colored glasses illuminate really nicely and evenly but will not allow actually sunrays to come within your home. You will also not be able to see out of the window with the naked eye. In most cases both opaque and water glasses will be used within most designs unless there are strong privacy issues.

Waterglass is the most popular transparent glass used in stained glass today

Please note the Waterglass above which represents the ocean water used within this piece. Waterglass has ripples/waves which mimics water and will provide a fair amount of privacy. The closer you are to this glass the better chance you will be able to make out what is on the other side.

Once you are more that 5 feet back from the glass the view will distort enough to where you cannot make out details. Waterglass will omit color from the sunrays in your home and opaque glass will not. The water glass will also give you some really interesting color hues and will interact with the sun and even the street & car lights at night.

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Window construction related questions....

Q13. How are stained glass windows actually made?

 

AutoCAD Stained glass software design.

 

Once pattern is approved we plot out your full pattern.

   

One of our employees cutting out the plotted pattern so that each piece may be used as a stencil  

 

Each piece of paper is placed onto the glass and traced.

 

Each piece of glass is hand cut to perfection.

   

The edge of each piece of cut stained glass is wrapped in an adhesive backed copperfoil.

This is what enables the solder to stick together and create the channeling that will hold your window together.

       

Each copperfoiled piece is now assembled like a puzzle on duplicate copy of the original pattern.

     

Once the glass pieces are placed on the duplicate copy, we then start the soldering process which will hold your window together. 

   

 

One completed the window is cleaned, waxed and shipped to another happy customer.

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Q14. Can a stained glass window be installed within a fixed vinyl frame or in an existing window sill?

Please note that StainedGlassWindows.com does not offer installation services. Our main focus is to build high quality stained glass windows for our customers worldwide. We suggest you look in your local phone book for a list of reputable, licensed, and bonded residential/commercial glass installation companies.
 
Several installation methods are available.

Minimal Install Options:

Many people press the stained glass panel against their existing window and hold it in place by nailing a 1-inch wood trim around the edge of the stained glass window. In the grape window picture series below, the wood frames were painted white with great results. The wood trim will hold the stained glass in place, which in turn will give the appearance of a "full install". Also, you can leave out the wood trim and just use mirror clips to hold your window safely in place. By using either of these minimal installation options, you will have the benefit of being able to take the stained glass out for any reason with ease, such as for cleaning or moving.

Click on the samples below to enlarge.

     
     

Hanging Stained Glass:

One of the most popular ways to display stained glass is to use it as a window hanging. All of our windows and suncatchers come with hooks and can be hung easily. To hang the window or suncatcher, simply secure the chains to the wall above the window of your choice. Then suspend your stained glass art at the desired level in the window for a beautiful look that will bring everlasting color to your home. You can add a further touch of elegance by having us add a decorative wood frame for a slight additional cost.

Click on the samples below(to enlarge) to see the beauty of hanging stained glass.

        

Stained Glass in Vinyl Window Frames:

StainedGlassWindows.com can create your stained glass windows in vinyl window frames. Frame shape options include rectangular, arched, octagonal and round frames.

Click on the samples below to enlarge.

             

Stained Glass Doors:

We even make stained glass doors to provide a stunning entrance to your home.

Click on the sample below to enlarge.

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Q15. Can you insulate, triple glaze, or seal the stained glass window within two pieces of tempered glass for extra insulation, protection, acoustical reduction and to meet city codes?

Yes, we offer this service for any window we build. This usually runs an additional $22 per square foot of glass. This includes the cost for the front and back glass, Super spacer TM weather stripping (rubber gasket for between the windows), and labor.

The window will come ready to easily install within your new construction or upgrade of an existing window. The picture below shows a window edge that is 3/4" thick (can be made slightly smaller on request) after it has been sandwiched between two pieces of clear tempered glass and is ready for easy installation. High wind and storm glass is also available.

Different views on an insulated window unit:

                 

 

                         

Super Spacer® - TrueWARM® Edge Technology

Clearly, the Super Spacer product line stands alone. We call it TrueWARM because Super Spacer is the world's only 100% polymer foam, NO-Metal Warm Edge spacing system. Its arrival on the scene in 1989 revolutionized the insulating glass industry, and today, this TSS® technology is still breaking new ground in providing the warmest, longest-lasting windows anywhere in the world.

The NO-Metal Advantage

Thermal efficiency through no presence of conductive metals" is Super Spacer's hallmark. The edge of the insulating glass unit is indeed the most vulnerable to heat and cooling loss, condensation and frosting. Super Spacer's NO-Metal formula blocks the heat escape path and provides one of the best thermal performances in the industry. That means it keeps the heat in during the winter months and keeps the cool in during the summer months. Super Spacer assures comfortable winter humidity

 

 

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Q16. Can you make windows with odd shapes, such as octagons, arches, trapezoids, or ovals?

Yes, we can make almost any size or shape of window. In most cases all we would need is a paper template made out of cardboard or newspaper. This will be sufficient for us to create your window in an accurate manner.

Click on these samples for a better look.

         
   

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Q17. What is tempered glass?

Tempered glass is the most popular safety glass used that meets Uniform Building Code standards. The heating and cooling process involved in making tempered glass produces a product four to five times stronger than standard annealed glass. ACI Distribution's tempered safety glass is recommended for use as safety glazing for potentially hazardous locations including entrance doors, patio doors, sidelites, and shower doors. If damaged, tempered glass will shatter into small, blunt glass fragments rather than sharper, more dangerous pieces. Tempered glass is the most economical means of meeting safety glazing requirements.

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Q18. How thick is the stained glass window?

The stained glass we use is 1/8" thick. After we install the metal brace bar around the perimeter of the window, the total width is 3/4" thick. The oak wood frame and tempered glass option will also equal 3/4" in width. If this poses a problem, narrower widths can be created, depending on the size of the window. Please e-mail us for details.

Click on the images below for a better understanding of window widths.

 

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Q19. Can you make stained glass windows with a wood?

Yes, we can make your window with a beautiful wood frame. Although wood frames are not necessary for installation, they do add an extra element of beauty. Wood frames can be added to any window for a slightly higher cost.

Example #1 - Stock decorative wood frame made of oak:

      

Example #2 -Pine wood sash frame.

Example #3 of a white vinyl awning  frame.

Available in all shapes and sizes.

 

Example #4 - Almond colored  fixed vinyl nail-on frame.

Example #5 - Wood clad nail-on window

(It has a white aluminum exterior surface with the warmth of a natural wood on the interior)

   

Example 6 - Exterior grade custom made pine wood frame from TM Cobb:

(Please call for a quote )

 

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Q20. What is the metal bar on the back of the window?

The metal brace bar on the perimeter of the window gives the window a backbone or frame for stability and durability. It also acts as an easy lip for installation. Without this brace bar the window would flex & bow and would most likely crack when handled or during shipping. The brace bar will make the edge of your window 1/2" to 3/4" wide.
(Above window looking straight down)
Stained Glass Window W062

 

(Larger windows require additional brace bar)

For larger windows a second brace bar will be added through the center of the window. This additional brace bar will adapted to blend into the design along the lead lines so it will not take a way from the window's  beauty.  If you do not want any brace bar the only to get around it is to have it sealed within two pieces of clear tempered glass . 

(Picture of brace bar on a window looking straight forward)

Stained Glass Window W062

 

(A closer side angle picture of the window above with brace bar running along the lead lines)

Stained Glass Window W062

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Q21. What are my camming options & cost for my window?

       What is Camming?

          Camming is the lines/channels that hold your window together.


Camming options below:

*Black foil

This is also called the "Tiffany" construction method & is our most popular choice. This option allows for sleeker lead lines and enables us to design patterns with more detail without the wider lead line dominating the design.

This is identical to lead came except this is brass. It has a shinny bright brass finish which is really nice if this is what you are looking for. Whether you go with foil or came it is just a mater of preference

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